Global Shipments

The Crafted Home Private Limited is proud to offer international delivery, bringing our curated collections to homes across the globe.

1. Our International Shipping Philosophy

Because our products vary significantly in size, weight, and fragility, we do not believe in a "one size fits all" shipping fee. To ensure you receive the most competitive and secure transit rates, we provide bespoke freight calculations for every international order.

How the Process Works:

  1. Order Placement: Complete your purchase through our website. No shipping fees will be charged at this initial stage.
  2. Logistics Review: Our shipping department calculates the optimal freight cost based on your order volume and destination.
  3. Bespoke Quote: Within 24–48 hours, we will contact you via email with a personalised shipping quote.
  4. Approval & Dispatch: Once you pay the shipping invoice, your items are professionally packed and dispatched.

2. Customs, Duties & Taxes

Important Notice: When shipping outside of the United Kingdom, your order may be subject to local import duties, VAT, or customs clearance fees.

These charges are imposed by the destination country and are the sole responsibility of the customer. We recommend contacting your local customs office for current rates before placing a large order.

3. Delivery Timelines

International transit times vary by region:

  • Europe: Estimated 5–10 business days post-dispatch.
  • North America: Estimated 7–14 business days post-dispatch.
  • Rest of the World: Estimated 10–21 business days post-dispatch.

Note: Customs processing in your country may occasionally cause unforeseen delays.

4. Packaging & Insurance

To ensure your crafted goods arrive in pristine condition, we use export-grade packaging materials. All international shipments are fully insured against loss or damage during transit.

5. International Returns

The return process for international orders follows our standard policy, but please be aware that the customer is responsible for all costs associated with return freight and any re-import duties.

Contact Our Global Logistics Desk

If you would like a shipping estimate before placing your order, please contact us:

  • Email: shipping@dev.thecraftedhome.co.uk
  • Alternative: info@dev.thecraftedhome.co.uk
  • Phone: +44 7440 672275