Terms & Conditions

1. Introduction

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use The Crafted Home website if you do not accept all of the terms and conditions stated on this page. The Crafted Home Private Limited is a company registered in the United Kingdom.

2. Payments & Pricing

All prices listed on our website are in GBP (£) unless otherwise stated. We reserve the right to amend prices at any time without prior notice.

• Payment Method: We exclusively use PayPal for secure payment processing. By placing an order, you authorise us to charge the designated PayPal account for the total order amount.
• Contract of Sale: A contract is only formed once we have processed your payment and dispatched your order.

3. Delivery Policy

3.1 UK Deliveries

We deliver across the entire United Kingdom, including Northern Ireland, the Highlands, and the Isle of Man.

3.2 International Shipments

We ship worldwide. However, please note that for international orders, freight and shipping charges are not provided upfront at checkout. Once your order is placed, our logistics team will calculate costs based on the order volume, weight, and destination country. We will then contact you with a final shipping quote for approval and payment.

4. Returns & Cancellations

In accordance with the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.

• Arranging Returns: To maintain the integrity of our logistics, we do not list a public return address. Please contact support@dev.thecraftedhome.co.uk to initiate a return.
• Collection Service: Our customer support team will arrange a professional collection for the items you wish to return.
• Condition: Items must be returned in their original packaging and in a resalable condition.

5. Intellectual Property

Unless otherwise stated, The Crafted Home Private Limited owns the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may view and/or print pages for your own personal use subject to restrictions set in these terms and conditions.

6. Limitation of Liability

The Crafted Home Private Limited will not be liable for any indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.